Ta-da
Account Deletion
If you have an account and you want it permanently removed, please follow the steps below.
You do not need the app installed.
- Email tada-help@one-of-us.dev from the address your account is registered under, and ask us to delete your account. Sending it from your registered address is how we know the request is really yours.
- We will reply to that address and request your confirmation before anything is removed. Nothing is deleted until we receive your confirmation. We reply within 2 business days. If you have not heard from us after 2 business days, and you have checked your spam folder, please email us again. We would rather hear from you twice than leave a request sitting.
- Once you have confirmed the deletion request, your account is deleted within 7 days.
What gets deleted
Everything we hold:
- your email address
- your tasks
- your wins
- your thoughts
- your app settings
This is permanent. We keep no backups, so once it is gone there is nothing left to restore, by us or by anyone.
What we do not hold
If you have been using the app without an account, nothing you typed was ever sent to us, so there is nothing on our side to delete. That data lives only on your phone, and it goes when you uninstall the app.
If you have sent us feedback through the app, those messages sit in our mailbox as ordinary email. They are not part of your account and are not removed with it. If you want a feedback message deleted, please say so in the account deletion request email and we will take care of that too.